Important information about products purchased on the ISSA website.
Online orders are shipped via Royal Mail, which takes up to five days. If Royal Mail are not able to deliver your item, they may leave you a card and take your parcel to a local Royal Mail depot for collection at your convenience. If you have any issues with a delivery, please get in touch.
Supporters are welcome to collect purchases from The Railway Club before and after home games. Collection can also be made from the club on most evenings, but please call ahead on 01922 629027 to avoid disapointement.
We offer a 14 day money-back guarantee for all orders, provided that the items are returned in good condition along with all original cases and packaging.
If there is any issue with your items we will endeavour to replace, repair or refund all reasonable requests. Please contact Jane at janesargent47@gmail.com to let us know the problem and we will advise of the next steps.